Last updated: January 2026

188bets Privacy Policy — Your data is safe with us

Every piece of information you share with 188bets is handled and protected with care. What data we collect, why we collect it, and how it is used — it's all explained here in plain language.

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January 2026
~7 min read
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Our Commitment to Your Privacy

How 188bets Protects Your Data — At a Glance

Limited Data Collection

188bets only collects the information it genuinely needs to provide its services — nothing more.

Minimal Collection
Encrypted Storage

All stored data is kept in encrypted form. Passwords and payment details are never stored in plain text on our servers.

Secured
Never Sold to Third Parties

188bets never sells your data to advertisers or any other third-party businesses. That is a firm policy we do not compromise on.

Commitment
Payment Details Confidential

BKash, Nagad, or card details are never stored on 188bets servers — all payment processing is handled directly by the payment gateway.

Secure
Your Controls

You have the full right to request access to, correction of, or deletion of your personal data.

Your rights
Regular audits

188bets' security measures are reviewed on a regular basis. Any vulnerabilities identified are addressed promptly.

Updated
Privacy Questions?

Send any data-related requests or questions to us by email.

support@188bets.life
Related Page

A quick note: By creating an account or using the 188bets site, you agree to this Privacy Policy. Please read it through so you know exactly where you stand.

01

Introduction

188bets (https://188bets.life) is an online betting platform operated for users in Bangladesh. We understand how sensitive your personal information is — which is why we take the utmost care in how it is collected and used.

This Privacy Policy explains: what information 188bets collects, why we collect it, how we keep it secure, and what rights you have. It has been written in plain language to make sure everything is easy to understand.

This policy applies to the 188bets website, mobile app, and all digital services.

02

What Information We Collect

188bets collects two types of data: information you provide directly, and information gathered automatically as you use the site.

Information Provided Directly

  • Name, mobile number, and date of birth collected at registration
  • National ID card or passport number for KYC verification
  • Payment method details (bKash / Nagad / Rocket number)
  • Optional: email address and preferred communication language
  • Information provided when contacting support

Automatically collected data

Data type Purpose
IP Address Security Verification & Fraud Prevention
Device & Browser Information Ensuring the site functions correctly
Login Time & Location Detecting unauthorised access
Betting Activity Service Improvement & Account Management
Cookies & Session Data Keeping you logged in and remembering your preferences

We never ask for unnecessary details — such as your social media accounts, family information, or workplace particulars. None of that is required to use 188bets.

03

How your data is used

188bets uses collected data only for specific, defined purposes — no information is ever used beyond its intended scope.

  • To create your account and verify your identity
  • To process deposits, withdrawals, and bets
  • To prevent fraud and money laundering
  • To keep you informed about new bonuses, offers, and services (where you have given your consent)
  • To assist with support requests
  • To improve platform performance and security
  • To comply with responsible gaming policies (such as age verification)

Marketing communications: 188bets only sends promotional SMS or emails if you gave your consent at registration. You can withdraw that consent at any time from your account settings.

04

Who Your Data Is Shared With

188bets does not sell your data or share it with third parties for advertising purposes. However, in certain situations, data sharing may be necessary for the operation of our services:

  • Payment Provider: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer
  • KYC verification partner: Trusted third-party services for identity verification
  • Security Software: For fraud detection and prevention
  • Legal authorities: By court order or legal obligation — only the minimum necessary information

To be clear: 188bets does not share your information with advertisers, data brokers, or other betting companies. Any third parties we do share data with are bound by strict confidentiality agreements.

05

Security Measures

188bets uses multiple layers of security to protect your data — alongside technical safeguards, all team members are required to follow strict internal policies.

01
SSL/TLS encryptionEvery step of your experience — from accessing the site to completing a transaction — is protected by 256-bit SSL encryption. If you see https in the URL, your connection is secure.
02
Two-Factor Authentication (2FA)With 2FA enabled on your account, no one else can log in even if they know your password. A one-time OTP will be sent to your mobile on every login.
03
Real-time monitoringIf any unusual login or transaction is detected, the account is immediately secured on a temporary basis and our support team is notified.
04
Limited accessWithin 188bets, only designated personnel can access user data — and a log is maintained of who accessed what and for what purpose.
05
Regular Security AuditsRegular penetration testing is carried out by third-party specialists to detect and address any vulnerabilities before they can be exploited.
06

Cookie Policy

188bets uses cookies on its site. Cookies are small files stored in your browser that help the site remember your preferences and keep you logged in.

Types of cookies used

  • Essential cookies: To keep you logged in and retain your bet slip — the site cannot function properly without these
  • Functional Cookies: To remember your language preference and your favourite sports categories
  • Analytics Cookies: To analyse which pages users spend the most time on and improve the site accordingly

You can disable cookies through your browser settings. However, turning off essential cookies may prevent login and certain features from working properly.

07

How long your data is retained

188bets does not retain data beyond what is necessary. That said, certain information must be kept for a defined period to comply with financial regulations and security requirements.

Data type Retention period
Account & KYC Information 5 years after account closure
Transaction history 5 Years (as required by financial regulations)
Betting history For the duration of active account + 2 years
Support conversations 2 Years
Login Logs 90 days
Cookies & Session Data Until the session ends (maximum 30 days)

Once the retention period ends, data is securely deleted or anonymised so it can no longer be linked to any individual.

08

Your rights

You have several important rights over your personal data at 188bets. To exercise any of them, email us at support@188bets.life.

Right to accessYou may request to know what information we hold about you.
Right to rectificationRequest corrections to any inaccurate or outdated information.
Right to ErasureRequest deletion of your data where no legal obligation requires us to retain it.
Restriction of ProcessingRequest that we stop using your data for specific purposes.
PortabilityRequest your data in a readable, portable format.
Right to ObjectYou can opt out of marketing communications at any time.

Response Time: 188bets typically responds to data-related requests within 7 business days. Complex requests may take up to 30 days.

09

Protection of minors

188bets strictly enforces an 18+ policy. No one under the age of 18 may open an account or place a bet. Age is verified at registration, and confirmed again through the KYC process using a national ID card.

If a minor manages to create an account and this comes to our attention, the account will be closed immediately. If a parent or guardian suspects their child is using 188bets, please contact support@188bets.life right away.

  • We do not knowingly collect any data from individuals under the age of 18
  • If a user is found to be underage, their account and all collected data are deleted
  • Parents can use family limit settings for an added layer of protection
10

Policy Updates

188bets reserves the right to update this Privacy Policy. When changes are made, the date at the top of the page will be updated. For significant changes, advance notice will be sent via SMS to your registered mobile number or by email.

Continued use of the site after any changes will be considered acceptance of the updated policy. It is good practice to review it once after each update.

Contact: Send us any privacy-related questions or requests support@188bets.life— get answers in Bangla.

General FAQs

Everything You Need to Know About Security & Account Protection

There are three main ways to reach 188bets. First, Live Chat — once you log in on the site or app, you'll see a chat icon in the corner of your screen. This is the fastest option, with responses typically within two to five minutes. Second, email — write to support@188bets.life; messages in Bengali are welcome. Email responses usually arrive within 2–6 hours. Third, you can submit a ticket directly from the "Help" section inside your account. All three channels are available 24/7, every day of the week — support is there even at 3 a.m. Assistance is available in both Bengali and English.

Setting up two-factor authentication (2FA) on 188bets is straightforward. Log in to your account and click the profile icon in the top-right corner. From there, go to the "Security Settings" or "Security" section. You'll find the "Two-Factor Authentication" option — enable it. A verification code will then be sent to your registered mobile number. Enter the code to confirm, and 2FA will be active. From that point on, any login attempt from a new device or location will require a one-time OTP sent to your phone. Even if someone gets hold of your password, they won't be able to log in without the OTP — making this the most effective way to protect your account.
🔐

Play Safe, Enjoy with Peace of Mind

Your data and funds are protected with the highest level of security at 188bets. Open an account now — it takes just two minutes.

⚠️ For users aged 18+ only. Betting carries financial risk. Please play responsibly.

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